Ko9.bar is fully committed to protecting the privacy of all website and mobile app users. This Privacy Policy applies to all services on the ko9 platform — from registration through gaming, payments, and customer support.
By creating an account or using the ko9 platform, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.
Ko9 is an internationally licensed online gaming platform. We are committed to providing a safe and transparent environment for players in Bangladesh and around the world.
Ko9 collects the following types of information:
Identity Details:
- Full name, date of birth, and nationality
- Copy of National ID, passport, or driving license (for KYC verification)
- Current Address & Postal Code
Contact Information:
- Email Address
- Mobile Number
Financial Information:
- BKash/Nagad/Rocket Number
- Deposit & Withdrawal Transaction History
- Payment method details (full card numbers are not stored)
Technical Details:
- IP Address & Device Information
- Browser Type & Version
- Login Time, Session Data & Cookie Information
- Gaming Activity & Betting History
Ko9 uses the collected information for the following purposes:
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account verification, KYC process | Legal Obligation |
| Contact Information | Notifications, Support & Promotions | Contractual Requirement |
| Financial Information | Deposit/Withdrawal, AML Verification | Legal Obligation |
| Technical Information | Security & Fraud Prevention | Legitimate Interest |
| Gaming History | Responsible Gaming Monitoring | Legitimate Interest |
Ko9 never shares your information with third parties for advertising purposes. However, data may be disclosed to regulatory authorities when required by law.
Ko9 uses industry-leading technology to protect your data. Our servers are hosted in internationally certified data centers with round-the-clock security monitoring.
Security measures include:
- 256-bit SSL/TLS Encryption — All data transmissions encrypted
- Two-Factor Authentication (2FA) — Additional protection for account access
- Firewall & IDS — Unauthorized access fully blocked
- Regular Security Audits — Audited by independent third-party experts
- Data Backup — Encrypted backups across multiple geographic locations
Data Retention Period:
Your data is retained for as long as your account remains active. After account closure, certain information may be kept for up to 5 years as required by law, then automatically deleted.
Ko9's website and app use cookies and similar technologies to enhance your browsing experience and help improve the platform.
Types of cookies ko9 uses:
- Essential Cookies: Required for login sessions and security. These cannot be disabled.
- Functionality Cookies: Remembers your preferences such as language and theme.
- Analytics Cookies: Used to understand how the platform is being used. These are completely anonymous.
- Marketing Cookies: Only with your consent, for ko9's internal promotional campaigns.
You can manage or disable cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of some platform features.
Ko9 does not generally share your personal information with third parties. However, information may be shared in the following limited circumstances:
- Payment Provider: Necessary information is shared to process transactions via bKash, Nagad, Rocket, or bank.
- Legal Authorities: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
- Security Partners: With specialist agencies for fraud prevention and AML verification.
- Game Provider: Only the minimum necessary data is shared when playing third-party games.
Ko9 has legal agreements in place with all third parties to ensure they also keep your data secure and do not share it elsewhere.
Under ko9's Privacy Policy, you are entitled to the following rights:
To exercise any of these rights, contact us at [email protected] or make changes directly from your account settings. ko9 typically responds to requests within 30 business days.
Please note that due to legal obligations, some erasure requests may not be fulfilled in full. You will be informed of the reason in such cases.
The ko9 platform is not intended for users under 18. We do not knowingly collect any information from minors.
- Age verification is mandatory at the time of registration.
- Accounts suspected of belonging to a minor are suspended immediately.
- Any data identified as belonging to a minor is deleted entirely.
- Parents or guardians can contact our support team to report a child's account.
Ko9 is an international platform, so in some cases your data may be stored or processed on servers located in other countries. In such cases, we ensure that:
- Adequate data protection laws are in place in the destination country.
- Full encryption is maintained throughout data transmission.
- Data protection is contractually guaranteed with all third parties.
- Fully compliant with GDPR and international data protection regulations.
Contact our support team if you would like to know where your information is stored.
Ko9 reserves the right to update this Privacy Policy at any time. If significant changes are made:
- A clear notice will be displayed at the top of the website.
- A summary of the changes will be sent to your registered email.
- The "Last Updated" date at the top of the page will be changed.
For any questions or concerns about this Privacy Policy, please contact our support team. We are always here to help.
- 1. Introduction & Scope of Policy
- 2. What Information We Collect
- 3. Purpose of Data Use
- 4. Data Retention & Security
- 5. Cookies & Tracking Technologies
- 6. Data Sharing & Third Parties
- 7. Your Rights
- 8. Privacy of Minors
- 9. International Data Transfers
- 10. Policy Changes & Contact
- Frequently Asked Questions
If you have any questions about our Privacy Policy, our support team is always here to help.